Acceptable Use Policy

Last updated: December 2024

1. Purpose

This Acceptable Use Policy governs your use of StralixCloud services and is designed to protect our customers, our network, and the internet community. Violation of this policy may result in service suspension or termination.

2. Prohibited Activities

You may not use our services for any of the following activities:

Illegal Activities

  • Any activity that violates local, state, national, or international laws
  • Distribution of copyrighted materials without authorization
  • Hacking, cracking, or unauthorized access to systems
  • Distribution of malware, viruses, or other harmful code

Network Abuse

  • Denial of service attacks or attempts to disrupt services
  • Unauthorized network scanning or probing
  • Spam or unsolicited bulk email
  • Activities that consume excessive bandwidth or system resources

Harmful Content

  • Content that promotes violence, hatred, or discrimination
  • Adult content involving minors
  • Content that violates privacy rights of others
  • Fraudulent or deceptive content

3. Resource Usage

You are responsible for monitoring your resource usage and ensuring it remains within your service plan limits. Excessive usage that impacts other customers may result in service limitations or additional charges.

4. Security Requirements

You must:

  • Maintain strong passwords and secure access credentials
  • Keep your systems and software updated with security patches
  • Implement appropriate security measures for your applications
  • Report security incidents promptly to our support team

5. Compliance Monitoring

StralixCloud reserves the right to monitor usage patterns and investigate potential violations of this policy. We may suspend or terminate services immediately if we determine that your use poses a risk to our network or other customers.

6. Reporting Violations

If you become aware of any violation of this policy, please report it immediately to abuse@stralixcloud.com. We investigate all reports and take appropriate action.

7. Enforcement

Violations of this policy may result in:

  • Warning notices
  • Temporary service suspension
  • Permanent account termination
  • Legal action where appropriate

8. Policy Updates

We may update this policy from time to time. Continued use of our services after policy changes constitutes acceptance of the updated terms.

9. Contact Information

For questions about this Acceptable Use Policy, contact us at legal@stralixcloud.com or through our support portal.